White Paper: Device Management Center

Installing a Device Management Center on the operator's network allows:

• Providing Help Desk with the needed tools to answer efficiently subscribers' requests.
• Supplying the Marketing department with a complete view of the devices used on the network with the characteristics and features. It helps promote existing services and plan future ones.
• to automaticallly configure Over-The-Air a single handset or the whole customer base.
• Managing SIM cards
• Offering new highly attractive services such as directory backup/restore or Firmware update.
• Prohibit stolen devices to access the network.

This Whitepaper presents the general features of a Device Management Center, and how it can be installed in the operator network.