White Paper: Device Management Center

Installing a Device Management Center on the operator networks allows to:

• Provide Help Desk with the needed tools to answer efficiently subscribers requests.
• Supply the Marketing department with a complete view of the devices used on the network with the characteristics and features, to better promote existing services and plan future ones.
• automaticallly configure Over-The-Air a single handset or the whole customer base.
• Manage SIM cards
• Offer new highly attractive services such directory backup/restore or Firmware update.
• Prohibit stolen devices to access the network.

This Whitepaper presents the general features of a Device Management Center, and how it could be installed in practice in the operator network.